Iron County
Iron County
Iron County

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Department Detail:  Human Services

Department Human Services
Department Head Cally Kilger
Address 300 Taconite St
Suite 201
Hurley, Wisconsin  54534
Phone Number 715-561-3636
Fax Number 715-561-2128
Staff Human Services Staff
Office Hours Monday through Friday 8am to 4pm


          Iron County Human Services Department

          Suite 201

300 Taconite Street

Hurley, WI  54534


Office Hours:

Monday through Friday

8:00 am -- 4:00 pm


Telephone:  715-561-3636

Fax: 715-561-2128


Click here for a Google Map.


Iron County Human Services (ICHSD) operates under the direction of the Iron County Board of Supervisors.  ICHSD is responsible for most of the social service programs within the County.  Funding for the programs is provided by the State, Federal, and County governments.  ICHSD is proud to offer an integrated social services and behavioral health system in partnership with Dr. Randall Cullen – Psychiatrist, Northland Counseling, and Highline Corporation.  Please view our organization charts for our agency and partner staff, who provide services through the Human Services Department.    We trust that this website will help you understand what services we offer and how we may be of assistance to you.



Iron County residents will be safe in our community and the supportive environment will promote individual and family well being and stability.



·         To protect our most vulnerable adults and children

·         To preserve family unity and encourage personal responsibilities

·         To provide quality services that are accessible and responsive to our residents needs


Public Information



Child Protective Services:

·         Iron County Human Services:  715-561-3636  ext 0

·         After Hours or weekend:  Iron County Sheriff’s Department  911 or 715-561-3800


Adult Protective Services:

·         Iron County Human Services:  715-561-3636  ext 0

·         After Hours or weekend:  Iron County Sheriff’s Department  911 or 715-561-3800


Crisis Services Available:

·         Regional mental health crisis services are available 24 hours a day, 7 days a week at 866-317-9362.  The Crisis Center is staffed by mental health professionals trained in crisis intervention.




Economic Support Services:

·         Badger Care Plus

·         Medicaid (Elderly – Blind – Disabled)

·         Caretaker Supplement

·         FoodShare Wisconsin

·         Child Care

·         Foodshare Employment and Training  (FSET) Case management

·         Wisconsin Home Energy Assistance Program (WHEAP)


ACCESS is a State website that provides eligibility support services for health and nutrition.  ACCESS is free, easy-to-use internet tool that can help you or someone you know to apply, check benefits, report changes or renew benefits.

Income Maintenance – Health Care, Food Share, Family Planning Waiver

As a result of the State of Wisconsin 2011-2013 Biennial Budget, accessing Income Maintenance programs have changed.  Effective January 1, 2012, Iron County Economic Support staff joined a group of counties called the Northern Income Maintenance Consortium.  This means that eligibility and benefit determination will be managed by a team of Income Maintenance workers.


All calls, questions, and changes will now be processed through the call/change center or through the Internet website.

The Northern Income Maintenance Consortium



All verification items should be sent to:

Centralized Document Processing Unit

PO Box 5234

Janesville, WI  535347-5234




Discrimination Statement: Find It Here
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits.  Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at 800-877-8339.  Additionally, program information may be made available in languages other than English.

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form(link is external), (AD-3027) found online at: is external), and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call 866-632-9992.  Submit your completed form or letter to USDA by:
1.Mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;

2.Fax: 202-690-7442; or

Committee Of Jurisdiction Human Services Board Committee
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