Iron County
Iron County
Iron County

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Department Detail:  Human Services

Department Human Services
Department Head Cally Kilger
Address 300 Taconite St
Suite 201
Hurley, Wisconsin  54534
Phone Number 715-561-3636
Fax Number 715-561-2128
Staff Human Services Staff
Office Hours Monday through Friday 8am to 4pm


          Iron County Human Services Department

          Suite 201

300 Taconite Street

Hurley, WI  54534


Office Hours:

Monday through Friday

8:00 am -- 4:00 pm


Telephone:  715-561-3636

Fax: 715-561-2128


Click here for a Google Map.


Iron County Human Services (ICHSD) operates under the direction of the Iron County Board of Supervisors.  ICHSD is responsible for most of the social service programs within the County.  Funding for the programs is provided by the State, Federal, and County governments.  ICHSD is proud to offer an integrated social services and behavioral health system in partnership with Dr. Randall Cullen – Psychiatrist, Northland Counseling, and Highline Corporation.  Please view our organization charts for our agency and partner staff, who provide services through the Human Services Department.    We trust that this website will help you understand what services we offer and how we may be of assistance to you.



Iron County residents will be safe in our community and the supportive environment will promote individual and family well being and stability.



·         To protect our most vulnerable adults and children

·         To preserve family unity and encourage personal responsibilities

·         To provide quality services that are accessible and responsive to our residents needs


Public Information



Child Protective Services:

·         Iron County Human Services:  715-561-3636  ext 0

·         After Hours or weekend:  Iron County Sheriff’s Department  911 or 715-561-3800


Adult Protective Services:

·         Iron County Human Services:  715-561-3636  ext 0

·         After Hours or weekend:  Iron County Sheriff’s Department  911 or 715-561-3800


Crisis Services Available:

·         Regional mental health crisis services are available 24 hours a day, 7 days a week at 866-317-9362.  The Crisis Center is staffed by mental health professionals trained in crisis intervention.




Economic Support Services:

·         Badger Care Plus

·         Medicaid (Elderly – Blind – Disabled)

·         Caretaker Supplement

·         FoodShare Wisconsin

·         Child Care

·         Foodshare Employment and Training  (FSET) Case management

·         Wisconsin Home Energy Assistance Program (WHEAP)


ACCESS is a State website that provides eligibility support services for health and nutrition.  ACCESS is free, easy-to-use internet tool that can help you or someone you know to apply, check benefits, report changes or renew benefits.

Income Maintenance – Health Care, Food Share, Family Planning Waiver

As a result of the State of Wisconsin 2011-2013 Biennial Budget, accessing Income Maintenance programs have changed.  Effective January 1, 2012, Iron County Economic Support staff joined a group of counties called the Northern Income Maintenance Consortium.  This means that eligibility and benefit determination will be managed by a team of Income Maintenance workers.


All calls, questions, and changes will now be processed through the call/change center or through the Internet website.

The Northern Income Maintenance Consortium



All verification items should be sent to:

Centralized Document Processing Unit

PO Box 5234

Janesville, WI  535347-5234




Discrimination Statement: Find It Here
The U.S. Department of Agriculture prohibits discrimination against its customers, employees, and applicants for employment on the base of race, color, national origin, age, disability, sex, gender identity, religion, reprisal, and where applicable, political beliefs, marital status, familial or parental status, sexual orientation, or all or part of an individual's income is derived from any public assistance program, or protected by genetic information in employment or in any program or activity conducted or funded by the Department. (Not all prohibited bases will apply to all programs and/or employment activities).

If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online HERE (link is external), or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at
Individuals who are deaf, hard of hearing, or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339; or (800) 845-6136 (Spanish).

For any other information dealing with Supplemental Nutrition Assistance Program (SNAP) issues, persons should either contact the USDA SNAP Hotline Number at (800) 221-5689, which is also in Spanish or call the State Information/Hotline Numbers (click the link for a listing of hotline numbers by State); found online HERE (link is external).
USDA is an equal opportunity provider and employer.  More Equal Opportunity Information

Last Revised: April 8, 2015
Committee Of Jurisdiction Human Services Board Committee
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